Padam akaun dan data

Muslimah oleh Teras Core Technology Sdn. Bhd.

Padam akaun dalam aplikasi

  1. Buka Muslimah dan ketuk gambar profil di penjuru kanan atas.
  2. Pilih Sync.
  3. Ketuk Padam akaun, kemudian sahkan.

Tiada akses kepada aplikasi?

E-mel hello@muslimah.app daripada alamat e-mel akaun anda dengan tajuk "Padam akaun". Kami akan mengesahkan dan memadam akaun dalam masa 30 hari.

Apa yang dipadam

DataApa berlaku
Nama, e-mel, nombor telefon, ID log masukDipadam serta-merta daripada pelayan kami
Sesi log masukDipadam serta-merta
Rekod transaksi langgananDisimpan tanpa dikaitkan dengan anda, untuk perakaunan dan cukai seperti yang dikehendaki undang-undang

Rekod dalam telefon dan iCloud

Rekod haid, kehamilan dan tendangan tidak pernah berada di pelayan kami, jadi ia tidak terjejas oleh pemadaman akaun. Untuk memadamnya:

  • Dalam telefon: padam aplikasi Muslimah.
  • Dalam iCloud: di iPhone, buka Settings, ketuk nama anda, iCloud, Manage Account Storage (atau Manage Storage), pilih Muslimah, kemudian padam data.
  • Dalam Apple Health: buka aplikasi Health, Browse, Cycle Tracking, dan padam data yang ditulis oleh Muslimah.

Langganan

Memadam akaun tidak membatalkan langganan App Store. Batalkan dalam Settings, nama anda, Subscriptions.

Delete your account and data

Muslimah by Teras Core Technology Sdn. Bhd.

Delete your account in the app

  1. Open Muslimah and tap your profile picture in the top right corner.
  2. Choose Sync.
  3. Tap Padam akaun (Delete account), then confirm.

No access to the app?

Email hello@muslimah.app from your account email address with the subject "Delete account". We will verify and delete the account within 30 days.

What is deleted

DataWhat happens
Name, email, phone number, sign-in IDDeleted immediately from our servers
Sign-in sessionsDeleted immediately
Subscription transaction recordsKept without being linked to you, for accounting and tax as required by law

Records on your phone and in iCloud

Period, pregnancy and kick records are never on our servers, so deleting your account does not affect them. To delete them:

  • On your phone: delete the Muslimah app.
  • In iCloud: on iPhone, open Settings, tap your name, iCloud, Manage Account Storage (or Manage Storage), choose Muslimah, then delete the data.
  • In Apple Health: open the Health app, Browse, Cycle Tracking, and delete the data written by Muslimah.

Subscriptions

Deleting your account does not cancel an App Store subscription. Cancel it in Settings, your name, Subscriptions.