Sokongan

Kami biasanya membalas dalam 2 hari bekerja.

Soalan lazim

Rekod saya hilang selepas tukar telefon

Rekod disimpan dalam telefon. Untuk membawanya ke telefon baharu, hidupkan penyegerakan iCloud pada telefon lama (ketuk gambar profil, kemudian Sync) sebelum bertukar, dan log masuk ke Apple ID yang sama pada telefon baharu.

Ramalan haid saya tidak tepat

Ramalan bertambah baik apabila lebih banyak kitaran direkod. Anda juga boleh mengimport sejarah daripada Apple Health, atau melaras panjang kitaran dan haid dalam tetapan Kitaran.

Bagaimana menukar ke mod hamil, atau kembali?

Ketuk gambar profil, pilih Maklumat diri, dan tukar Keadaan. Rekod lama tidak dipadam.

Bagaimana membatalkan langganan?

Di iPhone: Settings, ketuk nama anda, Subscriptions, pilih Muslimah, kemudian Cancel Subscription. Memadam aplikasi tidak membatalkan langganan.

Bagaimana meminta bayaran balik?

Bayaran balik diuruskan oleh Apple di reportaproblem.apple.com.

Bagaimana memadam akaun dan data saya?

Lihat Padam akaun.

Saya jumpa kesilapan dalam hukum atau kandungan

Terima kasih. E-mel kami dengan tangkapan skrin dan penerangan ringkas. Setiap laporan disemak oleh pasukan kami.

Support

We usually reply within 2 working days.

Frequently asked questions

My records are gone after changing phones

Records are stored on your phone. To move them to a new phone, turn on iCloud sync on the old phone (tap your profile picture, then Sync) before switching, and sign in to the same Apple ID on the new phone.

My period prediction is not accurate

Predictions improve as more cycles are recorded. You can also import history from Apple Health, or adjust cycle and period length in the Cycle settings.

How do I switch to pregnancy mode, or back?

Tap your profile picture, choose Maklumat diri (Personal details), and change Keadaan (Status). Existing records are not deleted.

How do I cancel a subscription?

On iPhone: Settings, tap your name, Subscriptions, choose Muslimah, then Cancel Subscription. Deleting the app does not cancel a subscription.

How do I request a refund?

Refunds are handled by Apple at reportaproblem.apple.com.

How do I delete my account and data?

See Delete account.

I found a mistake in a ruling or in the content

Thank you. Email us with a screenshot and a short description. Every report is reviewed by our team.